Home > Discounts/Fees/Syoukai > Discount Group Rules
UPDATES
No
Rule Title
Description/Details
Effective Date
Format
Authority/Tagged person
R1
AU50GB3D EXCHANGE
9/10/2024 - Free exchange within three months, only applicable for JT301*
*If customer wishes to switch to AU50GB3D X11 (or X12), an additional fee of 2000 yen + 700 yen will be incurred.
Source:
Customer#:
Data Plan:
Request
Alvin/Steven
R2
IRREGULAR EXCHANGE
Free exchange outside the written rules of the replacement and change plan.
Source:
Customer#:
Data Plan:
Request
Alvin/Steven
R3
LATE PAYMENT 1
Late within 10 days of the due date.
4th January 2024
Source :
Customer
Status in Kintone :
Due Date:
Late Payment
Alvin/Steven
R4
LATE PAYMENT 2
Late more than 10 days after the due date.
4th January 2024
Source :
Customer
Status in Kintone :
Due Date:
Late Payment
Alvin/Steven
R5
NO BONUS DISCOUNT
No bonus given, discount of 600 yen.
product
Alvin/Steven
R6
COMMENT DISCOUNT
When a customer comments on a selected post, a 700 yen discount will be applied on their COD.
Kindly please first ask for approval from Sir Alvin or Sir Steven in the discount group channel.
source , product, screenshot of the comment
Alvin/Steven
R7
BILL DEDUCTION (due to mistake from company)
When there is a mistake from company side causing a loss signal, a discount is required on the next bill.
source, product, reason , discount
Alvin/Steven
R8
LAPTOP ITEM DISCOUNT
If the discount exceeds 4000 yen for Windows or 6000 yen for MacBook.
source, screenshot product list on lvl3 from A-I
Alvin/Steven
R9
IPAD IPHONE DISCOUNT
If the discount exceeds 4000 yen
source, product
Alvin/Steven
R10
IRREFULAR REFUND CASE
Refund due to customer convenience within 7 days (if the problem is from our side, no approval needed).
source, product, reason
Alvin/Steven
R11
REISSUE POSTPONE 1
Postpone within 10 days of the due date.
Source :
Customer
Status in Kintone :
Due Date:
Late Payment
Alvin/Steven
R12
REISSUE POSTPONE 2
Postpone more than 10 days after the due date.
Source :
Customer
Status in Kintone :
Due Date:
Late Payment
Alvin/Steven
R13
R14
R15
R16
R17
R18
R19
R20
R21
R22
R23
R24
R25
R26
R27
R28
R29
R30