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UPDATES
9/11/2024
🆕 Free exchange is now limited to AU50GB3D JT301 only.
🆕 If a customer wishes to switch to AU50GB3D X11 (or X12), an additional fee of 2,000 + 700 will be incurred.
8/29/2024
 Free exchange is now limited to AU50GB3D JT301 only.
 If a customer wishes to switch to AU50GB3D X11 (or X12), an additional fee of 1,000 yen + 700 yen will be incurred.
6/14/2024
Changing the plan from AU UNLIMITED 5G (50GB/3 days) WiFi starting from arrival on Oct. 14, 2023, to a 100GB plan or another plan is FREE of charge if the signal does not support it within 7 days. Please ask for approval in the #mur-discount-confirmation channel. The deposit will follow the new plan (e.g., if changing to the 100GB SIM, the deposit will be 3300 yen).
Refer to Home page: Mash Up R PricesÂ
ABOUT POCKET WI-FI USAGE
ABOUT POCKET WI-FI USAGE
Internet Data always reset every 1st of the month , regardless on the payment date of the monthly bill
Pocket Wifi can be used immediately, just connect and you can start using
All Plans- Minimum use: 4 months
Cancellation before/within 4 months , 5000 YEN cancellation Fee
If customer would like to cancel on MAY, must be returned by last day of MAY to avoid paying next month's bill
If cancel normally (after 4 months used) , unpaid bill must be settled and return the device (payment must be 3 months consecutive months + COD price upon start date- based on Kintone) No 5000Yen early cancellation fee needed
If cancel before/within 4 months of use normally (not re-issued), cancellation fee must be paid + unpaid bill if available
If cancel before and after 4 months but already reissued, reissue fee must be paid+ unpaid bill if available Refer to Reissue Fee Guidelines
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